Quality

At Herndon quality is built into the front end of the process to ensure total customer satisfaction. It begins by selecting approved suppliers during the source selection process. The process continues once the product arrives and is inspected. No product will be accepted without all of the required paperwork and certifications per the purchase order requirements.

• Download Quality Manual
• Download Supplier Evaluation Form
• Download Customer Satisfaction Survey

Our Quality Manual is available if you would like to explore our systems further to determine our ability to be an ideal partner for you. The manual details the requirements we expect from our suppliers, based on how we can best meet the needs of our current and future customers.